Business Problem – A large healthcare organization in the US aimed to improve the way patient care metrics were communicated to non-technical stakeholders. Existing reports lacked effective visualization techniques, which sometimes led to misinterpretation of key data. Enhancing data storytelling was essential for supporting timely decision-making and advancing strategic initiatives to improve patient outcomes.
Approach
- Conducted sessions with clinical and administrative teams to identify essential metrics for decision-making.
- Integrated data from EHRs, patient management systems, and financial sources to create a single source of truth.
- Created user-friendly Power BI dashboards that showcased key metrics and trends in patient journey.
- Developed a narrative framework to accompany dashboards, providing context and guiding stakeholder understanding.
- Established a continuous feedback mechanism for users to refine visualizations based on evolving needs.
Impact
- Conducted sessions with clinical and administrative teams to identify essential metrics for decision-making.
- Integrated data from EHRs, patient management systems, and financial sources to create a single source of truth.
- Created user-friendly Power BI dashboards that showcased key metrics and trends in patient journey.
- Developed a narrative framework to accompany dashboards, providing context and guiding stakeholder understanding.
- Established a continuous feedback mechanism for users to refine visualizations based on evolving needs.